italki Reviews & Buyer Experiences

There are two types of teachers on italki: community tutors and professional teachers. As the name implies, professional teachers have proven experience teaching and are certified in a specific language proficiency.

On the other hand, community tutors are passionate language enthusiasts who want to share their knowledge and expertise with others. Community tutors are often more cost-friendly, but this doesn’t mean their quality drops.

italki Service

• Find a Teacher
• Group Class
• Community

As of today, there are over 150 languages available to learn, with some languages that may seem strange to your ears. And since there are a sheer number of options for language teachers, you can even be pickier than when you go into other platforms.

Whether you prefer your teacher to speak your language, be within a specific age range, or have experience in teaching, you can adjust these preferences through the platform. Yes! italki has the feature for that.

Equally important, there are also specific language resources, such as the Language Test or Language Challenge, where you can determine your language level and learn lessons to improve your skills. What a complete feature!

Now, let us elaborate more on their service. We provide in-depth reviews of all their language learning services. See which one fits your learning preferences!

Find a Teacher is perhaps the most visited page on italki. It is a place where you can search for language teachers and tutors to help you achieve your language goals.

We believe the user interface is engaging and intuitive. This is because they show you the teacher’s profile altogether. It includes the language they speak, whether they are native speakers, trial prices, and a snippet of what they offer.

There are obviously some buttons that can help you navigate through the search. For example, if your target language is German, then go to the language button and type the language you prefer. Totally easy!

Furthermore, note that lesson prices vary depending on the teachers. However, you can take advantage of an affordable trial lesson—some teachers offer it for just $5! This is an excellent opportunity to experience quality instruction without a hefty commitment.

italki Find a Teacher

Check Price • italki.com

FIND A TEACHER

If 1-on-1 lessons aren’t entirely your style, you can also opt for the italki Group Class. Through this group, you will discuss a topic with people who share the same language interest as you.

After carefully checking certain groups, we found that there are varied spots per class, with some having a group of 4 to 6 people. The information on the number of people in the group is displayed upfront, allowing you to choose the option that best suits you.

While the lesson given isn’t much different from the 1-on-1 session, here is what makes group classes get massive attention. It is the euphoria of learning together and creating friendship.

Price-wise, group classes offer a slightly more affordable option than 1-on-1 lessons. Yet, it is understandable because tutors can give lessons simultaneously. If a group class is what makes you excited, then click the button below!

italki Group Class

Check Price • italki.com

FIND YOUR GROUP CLASS

You now know that italki is an affordable place to find online language teachers. But, you will be more surprised to learn about the italki Community. It is a place for all the free information you never realised you needed.

Through the Community tab, you can find plenty of content created by other community members and teachers. The best part? Aside from gathering a lot of information from others, you can also return the favor by creating your own post.

The friendly atmosphere in community tabs surely makes everyone grow. It is especially when you go to the ‘Exercise’ page that you can train your skills by creating a post under a specific topic. After that, people will make corrections.

As we mentioned earlier, all content from the Community page is free. You don’t need to spend a certain amount of money. We agree that this is another reason why italki is favored by many language learners!

italki Community

Check Price • italki.com

EXPLORE COMMUNITY

italki Plus is actually a part of the paid subscription service. If you subscribed to italki Plus, you can enjoy various benefits, including AI-created study materials, quizzes, an organized language learning system, and goal tracking.

You can join the 30-day trial for free without subscribing. Once the trial period ends, you won’t be charged a penny. Nevertheless, if you update the paid version before the trial ends, you will be charged immediately upon subscription, and the trial will end instantly.

Start learning and improving other languages, such as French and Japanese, through the italki app. If opening a website isn’t your style, then just grab your phone and open the app.

Moreover, italki is available on both Android and iOS. You can download the app for free through the App Store or Google Play Store.

At italki, teachers set their own prices. As a result, it is no wonder to see huge differences from one teacher to another, even when they teach for the same duration.

For example, if you want to learn Spanish, a teacher charges around $115 per hour. At the same time, some charge only $10 per hour for their lessons. Yet, the pricing can also be affected by the lesson given.

Therefore, it is crucial to review each detail. This includes the language level, category, and a description of each lesson. Still, there will always be a teacher within your budget, as there are many teachers available on italki.

You may wonder how to get teachers on italki. No worries! We will guide you through the step-by-step process of using italki and help you find a teacher who meets your needs and preferences. See the list below:

• Go to italki’s official website.
• Search for a teacher by clicking on the ‘Find a Teacher’ button.
• You can filter teachers based on language, cost, country of origin, and other criteria.
• Next, choose the teacher who suits your preferences.
• Click ‘Book Lesson’ and follow the instructions given.
• At some point, you will need to decide whether to have the class through the italki classroom or Zoom.
• Start paying for the lessons and finally! You are now enrolled in the class.
• Log in to your account to access information about your booked lessons.

Note: You can either pay for the class immediately with a debit or credit card or purchase italki credits first for a more straightforward payment experience.

You may wonder whether italki or Preply performs better on their language learning platforms. Therefore, we have created a special section for a comparison of both brands. See which ones are more suitable for you.

Below are the pros and cons of italki. Discover what makes them highly favored among numerous language learning platforms!

italki is undoubtedly a platform for every language enthusiast. Whether you are a student looking to enhance your language skills or someone passionate about a particular language, everyone is welcome to explore italki.

For teachers who need jobs to become a tutor, italki is very arms open. You can submit your application to teach.italki.com and will be notified of the result within 10 business days. We believe italki is an ideal platform to refine your teaching skills, earn money, and expand your teaching portfolio.

italki is a platform for everyone around the globe, from the United States to South Africa. With its extensive user base, it is no surprise to see numerous positive reviews as well as complaints on review-based websites like TrustPilot.

Nevertheless, this platform has successfully achieved an outstanding overall rating of 4.3/5 from 13K reviews. To enlighten, let us examine some of the students’ reviews and identify the points that make them satisfied and dissatisfied.

Shall we start with this review?

They have a really good technology that makes it easy to navigate through the platform. Additionally, they also have an excellent teacher. Highly recommended!

Based on the review above, it shows that this user is happy with italki’s platform features. He also stated that the teachers are of excellent quality.

Another review from Reddit:

They have a great teacher. The lesson structure is fascinating, and I’m pleased that they sent me the lesson document after the class ended.

Through the review above, we can see that this customer is very thrilled with the teacher’s quality. Additionally, she mentioned that what she loves about italki comes from how considerate the teachers are in sending the lesson documents after the class ends.

While there are some low-star reviews from specific customers, the positive ones far outnumber them. Therefore, we will add another review about the customer service:

italki has the best customer service. I even left a larger company after nine years because its customer service was poor. italki’s customer support helped with each of my issues. They are knowledgeable.

Teachers and lessons aren’t the only selling points of italki. As evidenced by the above customer review, italki’s customer service is helpful.

Overall, customers are very pleased with the teacher’s quality, excellent customer service, and valuable lessons. We believe these three are enough to consider them a worthy place for language learning.

The legitimacy of italki is demonstrated by its excellent overall ratings on Trustpilot. As of today, this platform has garnered 4.3/5 stars out of 5, based on 13.9K reviews.

italki is also a legendary platform. They have existed for decades and have even been featured in leading media outlets, including the BBC, The Economist, and Business Insider.

We agree that italki is a worthy option for a language learning platform. They offer convenient features to assist students during the teacher search process. Additionally, the platform is relatively crowded, making it easy to find a teacher who suits your needs.

Another point that makes italki worth it is its flexible environment. You don’t need to be tied down to a strict commitment. If you’re not satisfied with a particular teacher, consider choosing other options. Totally free to explore!

Before learning their refund policy, let us help you notice ‘italki credits’. Similar to other learning platforms, italki credits are the virtual currency purchased from the platform and used solely to purchase teacher services.

While you can’t get a refund after buying credits, there are three refund situations available for your italki credits. If you cancel your lesson request, are declined by a teacher, or the lesson expires, then you will get a 100% refund to your italki student wallet.

Additionally, if your lesson is canceled 24 hours before the scheduled lesson time, the lesson credits will be transferred to your italki student wallet. Lastly, you can also receive a refund of credits when you report a lesson, and an agreement has been reached.

If you need detailed information regarding a refund on italki credits, we suggest contacting customer service. Otherwise, you can check the platform’s refund policy in their help center.

If your account has been inactive (with no login activity) for more than 12 months, your italki Credits will expire. Nevertheless, note that expired credits can be reactivated once they have expired for less than 12 months. Additionally, when it is reactivated, it will remain valid for only another 12 months.

If you face difficulties while using italki, you can drop all your issues through the customer support’s contact details below:

• Email: [email protected]
• Live chat: Available at the bottom right on the official website
• Instagram: italki
• Facebook: italki

italki HK Limited

Suite 2004, 20/F, Tower 5,
China, Hong Kong City, 33 Canton Road,
Tsim Sha Tsui, Kowloon, Hong Kong.

Those who want a coupon, please get in line! Through the list below, you will find all italki’s active promotions. Hope it helps you save more budget!

• Refer a friend and receive $10 (your friend will receive $5 on their $20 purchase)
• Buy a gift card for your family or friends (free personalization!)
• Join italki’s Affiliate program to earn at least $10 commissions
• Get free lessons when joining their Sponsorship program and promote italki